App User Agreement
1. Introduction and Acceptance of Terms
1.1. The StoryCrush Mobile App (the “App”) allows you to access and view CGI-based episodic stories and other audiovisual content available through the application. You may also purchase premium subscriptions that provide enhanced access to content, additional viewing options, and other premium features. 1.2. This App User Agreement (the “Agreement”) is a legally binding contract between you (the “User”, “you” or “your”) and Canoe LTD (“Canoe”, “we”, “us” or “our”), the developer and owner of the App. 1.3. By accessing, downloading, installing, or using the App, you agree to comply with and be bound by all the terms and conditions set forth in this Agreement. If you do not agree with any part of this Agreement, please do not use or install the App. 1.4. This Agreement governs your rights and responsibilities regarding the App’s use, including but not limited to access permissions, account registration, acceptable use, and limitations of liability. 1.5. For any questions, support requests, or legal notices, please refer to the contact details provided at the bottom of this document.
2. Eligibility
In order to use the App you must (i) be at least 16 years of age (if you are under 16 years old, you may not use the App); if you are a parent or guardian and you believe that your child under the age of 16 is using the App without your consent, please contact us at contact@storycrush.ai, (ii) have the legal capacity to enter into binding Agreement with us and not have any hindrance to do so under applicable laws.
3. Technical Requirements
3.1. In order to access and use the App, you must have a compatible mobile device, a supported operating system version, and a stable internet connection. The availability and performance of the App may depend on your device, operating system, network connectivity, and other technical factors. 3.2. You are responsible for obtaining and maintaining the equipment, software, and internet connection necessary to access and use the App. Data charges and other fees imposed by your internet service provider or mobile carrier may apply. 3.3. We do not guarantee that the App will function on all devices, operating systems, or network environments.
4. Use of the App
4.1 In order to access certain features of the App, you may be required to create an account or provide certain information as part of the registration process. The App may also allow you to access certain content and features without creating a registered account by using a temporary guest profile associated with your device. 4.2. If you choose to register an account or link your profile, you may do so using available authentication methods, including email registration or third-party authentication services (such as Google, Apple ID, Facebook or similar providers). When using such third-party authentication services, we may receive certain information from those providers in accordance with their policies. 4.3. You agree that any registration information you provide must be accurate, current and complete, and you will promptly update such information if it changes. You are responsible for maintaining the accuracy of your account information. 4.4. Please note that if you access the App through a guest profile associated with your device and later remove the App or change devices, your progress, virtual items, or other data associated with such guest profile may be lost unless your account is registered or otherwise linked to a login method provided by the App. 4.5. The App may contain links to third-party websites and online services that are not owned or controlled by Canoe. Canoe has no control over, and assumes no responsibility for, such websites and online services. Be aware when you leave the App; we suggest you read the terms and privacy policy of each third-party website and online service that you visit. 4.6. You must at all times when using the App comply with the following obligations: 4.6.1 You must meet the requirements of section 2 above (“Eligibility”); 4.6.2. You may view the content on the App for your personal, non-commercial use. 4.6.3 You may not use the App in a manner involving or relating to in any way to: (i) license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the App, whether in whole or in part, or any content displayed on the App; (ii) frame or utilize framing techniques to enclose any trademark, logo, or other content (including images, text, page layout, or form); (iii) modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the App; (iv) access or use the App in order to build a similar or competitive website, product, or service; (v) use the App to view the content other than for personal, non-commercial use (for example, you may not publicly screen videos from the App); and (vi) copy, reproduce, distribute, republish, download, display, post, or transmit in any form or by any means any part of the App. 4.7. Unless otherwise indicated, any future release, update, or other addition to the functionality of the App shall be subject to this Agreement. You further agree to use the App in compliance with all applicable laws, including intellectual property and data protection regulations and acknowledge that your access to the App does not grant you any ownership rights in the software, tools, content or intellectual property underlying the App. 4.8. The App is vested in and owned by Canoe or its licensors. You are hereby granted a limited, non-exclusive, non-sublicensable, non-transferable, revocable right to use the App (the “License”). 4.9. The App is not sold or assigned to you. Canoe and its licensors retain ownership of all copies of the App including following installation on your mobile phone or tablet. Nothing in this agreement between you and Canoe goes beyond the License and you do not have any right to use Canoe’s or our licensor’s name, trademarks, logos or other intellectual property rights and nothing in this Agreement shall be interpreted as granting a right to license or transferring intellectual property rights to you. 4.10. You must not copy, reproduce, modify, reverse engineer, disassemble or otherwise interact in bad faith or in a manner detrimental to us with any of our intellectual property rights, products, services or related services. 4.11. You promise and warrant to us that you will respect Canoe’s and third parties’ intellectual property rights.
5. Personal Data
Canoe will process your personal data as a data controller via the App as described in our Privacy Policy. By agreeing to the terms of this Agreement, you confirm that you have read and understood the Privacy Policy.
6. Payments and Subscriptions
6.1. Certain features of the App, including premium content or subscriptions, may require payment. All purchases made within the App are processed through the relevant application store provider (such as Apple App Store or Google Play Store). 6.2. When you make a purchase through the App, the payment transaction is processed by the applicable app store provider and is subject to that provider’s payment terms and conditions. We do not collect, process, or store your payment card details. All payment information is handled directly by the app store provider. 6.3. Premium subscriptions may be offered on a recurring basis (for example, monthly or yearly). Unless canceled, subscriptions automatically renew at the end of the applicable billing period through the app store provider. 6.4. You may manage or cancel your subscription through your account settings in the relevant app store (Apple App Store or Google Play Store). Any cancellation will take effect at the end of the current billing period. 6.5. All payments made through the App Store or Google Play Store are processed and administered by the respective platform provider. Accordingly, refund requests, billing disputes, and payment-related claims must be directed to the applicable app store provider and are subject to their refund policies. We do not have the ability to issue refunds for purchases processed through third-party app stores. 6.6. By purchasing digital content or subscriptions through the App and requesting immediate access to such digital content, you expressly consent to the immediate performance of the Agreement and acknowledge that you thereby lose your right of withdrawal once the digital content has been made available to you.
7. Term
7.1 This Agreement becomes effective upon your first access to or use of the App and will remain in force for as long as you continue to use the App or maintain a User account with Canoe. 7.2. You may terminate this Agreement at any time by discontinuing use of the App and requesting deletion of your User account by contacting Support. Upon deletion of your User account, this Agreement will terminate, except for any provisions that by their nature should survive termination. 7.3. Canoe may terminate this Agreement with immediate effect without specifying any reasons thereto. Such termination entails that you shall no longer be a User in accordance with section 1.2 this Agreement.
8. Changes to the Agreement and the App
8.1. We may update or modify this Agreement from time to time, including to reflect changes in the App’s functionality, improvements to the Service, or to comply with applicable legal or regulatory requirements. Any updated version of this Agreement will be made available within the App or on the page where this Agreement is published. 8.2. The updated Agreement will become effective from the moment it is published, unless a later effective date is specified. It is your responsibility to review this Agreement periodically to stay informed about any updates. 8.3. If you continue to access or use the App after the updated Agreement becomes effective, this will constitute your acceptance of the revised terms. If you do not agree to the updated Agreement, you must stop using the App. 8.4. Canoe is constantly changing and improving the App. As part of this continual evolution of our digital content and services, we may make modifications or changes (to all or part of the App) such as adding or removing features and functionalities, offering new digital content or services or discontinuing old ones. 8.5. In particular, we sometimes make legally-required updates, which are modifications that keep digital content in conformity with the law. We make these updates to our digital content and the App for safety or security reasons, and to make sure they meet the quality standards that you expect. We may automatically install updates that address significant safety or security risks. For other updates, you can choose whether you want them installed.
9. Miscellaneous
9.1. Unless required by applicable law, Canoe and its licensors provide the App on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using the App and assume any risks associated with your exercise of permissions under this License. 9.2. To the maximum extent permitted by applicable law, Canoe shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of, or inability to use, the App or the content available through the App, including but not limited to loss of data, loss of goodwill, service interruption, device malfunction, or other commercial or personal losses. 9.3. To the maximum extent permitted by applicable law, Canoe’s total liability arising out of or relating to this Agreement or the use of the App shall not exceed the total amount paid by you for the App or related services during the six (6) months preceding the event giving rise to the claim. 9.4. Nothing in this Agreement shall exclude or limit liability where such exclusion or limitation is not permitted under applicable law. 9.5. You agree to indemnify and hold Canoe harmless from and against all damages, losses, and expenses of any kind (including but not limited to reasonable attorney fees and costs) arising out of or related to: • your breach of the Agreement; • any activity in which you engage on or through the App; and • your violation of any applicable law or the rights of a third party. 9.6. This Agreement forms the entire agreement between you and Canoe regarding the App and shall replace and supersede any other agreements or understandings between you and us regarding the subject matter. 9.7. If any of the provisions of this User would be deemed invalid the non-affected provisions and the rest of this Agreement shall continue to be valid and in force and the affected provision shall be interpreted in a way to render it valid in line with your and our intentions and the background to this Agreement. 9.8. You may not assign your rights and obligations under this Agreement to a third party. 9.9. We may assign our rights and obligations under this Agreement to a Canoe group company or in relation to a merger, acquisition or other similar event and we may assign a legal claim we may have against you to a third party. 9.10. By law, consumers have certain rights that cannot be excluded or altered by a contract. Nothing in this Agreement affects those rights you may have as a consumer. Other than as expressly stated in this Agreement or as required by law, we do not make any specific promises about the App. For example, we don’t make any additional promises about: the content provided through the App; the specific features of the App, or its accuracy, reliability, availability, or ability to meet your needs. 9.11. If it turns out that a particular term of this Agreement is not enforceable for any reason, this will not affect any other terms.
10. Governing law and disputes
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Cyprus. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of the Republic of Cyprus.
11. Contact us
For any questions, support requests, or legal notices, please contact us at contact@storycrush.ai. Canoe LTD, registration number HE 361592, Griva Digeni 51, ATHINEON COURT Flat/Office 202, 8047 Paphos, Cyprus.